Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Prompting Workbench.
- Information We Collect
- How We Use Information
- Data Sharing
- Data Security
- Your Rights
- Cookies & Tracking
- Data Retention
- Children's Privacy
- International Transfers
- Policy Changes
- Contact Us
Contact our Privacy Team
1. Information We Collect
We collect information you provide directly to us, as well as information we gather automatically when you use our services.
Information You Provide
• Account Information: Name, email address, and password when you create an account
• Prompt Data: Prompts, test inputs, and configurations you create and save
• Payment Information: Billing details and payment method information (processed securely by our payment providers)
• Communications: Information you provide when contacting our support team
Information We Collect Automatically
• Usage Data: Features used, actions taken, and time spent on our platform
• Device Information: Browser type, operating system, IP address, and device identifiers
• Log Data: Access times, pages viewed, and system performance metrics
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
• Provide and deliver the services you request
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Personalize and improve your experience
• Develop new features and services
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
Service Providers
We work with third-party service providers to help us operate our business, such as payment processors, hosting providers, and analytics services. These providers have limited access to your information and are contractually bound to protect it.
AI Model Providers
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
• Access Controls: Strict access controls and authentication for our internal systems
• Regular Audits: Security assessments and vulnerability testing
• Data Minimization: We only collect and retain data that is necessary for our services
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Portability
You can access and export your prompt data and test results at any time through your account dashboard.
Correction
You can update your account information and preferences through your account settings.
Deletion
You can request deletion of your account and associated data by contacting our support team. Some information may be retained for legal or legitimate business purposes.
Communication Preferences
You can opt out of promotional emails by clicking the unsubscribe link in any marketing email or through your account settings.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you.
Essential Cookies
Required for the platform to function properly (authentication, security, preferences).
Analytics Cookies
Help us understand how users interact with our services to improve functionality and user experience.
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our platform.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
• Account Data: Retained while your account is active
• Prompt and Test Data: Retained according to your subscription plan and preferences
• Usage Analytics: Aggregated and anonymized after 24 months
• Legal Records: Retained as required by applicable laws
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy when transferred internationally.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
For material changes, we will provide additional notice (such as adding a statement to our homepage or sending you an email notification).
11. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Email: [email protected]
Address: Prompting Workbench, Inc.
123 Innovation Drive
San Francisco, CA 94107
United States
Data Protection Officer: [email protected]
Have Questions About Your Privacy?
Our privacy team is here to help. If you have any questions about how we handle your data or want to exercise your privacy rights, don't hesitate to reach out.